Delivery within the United Kingdom
Deliveries within the UK will be handled either by Royal Mail Special Delivery, Royal Mail Signed For or Royal Mail 1st Class post depending on the value of the item. If items do not arrive then 10STERLING will make good the loss. Special Delivery and Signed For services require the signature of someone at the address. If no one is present then Royal Mail will leave a card detailing how the package can either be re-delivered or collected from the local Post Office.
The time from placing an order to delivery will vary. The estimated delivery time is given on each product page. No deliveries will be made on Saturdays, Sundays or public holidays. The delivery time mentioned on each product is achieved in almost all cases, i.e. 3 working days means an order placed on a Monday will generally be delivered on the Thursday of the same week. Next-day delivery is available for an additional payment, please see Accessories & Care. If an item is needed urgenty then please CONTACT us: purchasing next-day delivery doesn't always mean it will always be possible to make and post the same day.
10STERLING can't be responsible for an order not arriving on a particular day so we ask you please to order in good time if you need to have an item for a particular day.
Delivery outside the United Kingdom
Deliveries outside the UK will be handled by either Royal Mail AirsureTM or Royal Mail International Signed ForTM at an additional cost. These are shown at time of checkout. Delivery costs for country zones are different according the following regions:
- Europe Zone
- Rest of World Zone
Europe Zone Countries
Delivery will normally take up toan extra 5 working days to European destinations, excluding public holidays either in the UK or in the country of destination. The exact time between posting and delivery cannot be guaranteed by Royal Mail or its carriers. 10STERLING.com cannot be held responsible for an order not arriving on a particular day so we please ask you to order in good time if you need a purchase for a particular day.
Rest of World Zone Countries
Countries in this zone are all countries not in the Europe Zone. Delivery will normally take up to an extra 10 working days to Rest of World Zone countries excluding public holidays either in the UK or in the country of destination. The exact time between posting and delivery cannot be guaranteed by Royal Mail or its carriers. 10STERLING.com cannot be held responsible for an order not arriving on a particular day so we ask you please to order ahead in good time if you need to have a purchase for a particular day.
For orders outside the European Zone delays may be incurred if items are checked through your country’s Customs & Excise. You will be liable for any local customs duty, import taxes or costs due on your purchase. The decision as to whether or not your delivery goes through customs and you are charged is completely beyond the control of 10STERLING.com and is entirely at the discretion of your own government’s customs authority.
10STERLING will not be liable for any financial costs or time delays as a result of your delivery being examined by customs.
If you have any problems with an undelivered order please email us help@10STERLING.com and we'll look into your problem quickly.
Deliveries within the UK will be handled either by Royal Mail Special Delivery, Royal Mail Signed For or Royal Mail 1st Class post depending on the value of the item. If items do not arrive then 10STERLING will make good the loss. Special Delivery and Signed For services require the signature of someone at the address. If no one is present then Royal Mail will leave a card detailing how the package can either be re-delivered or collected from the local Post Office.
The time from placing an order to delivery will vary. The estimated delivery time is given on each product page. No deliveries will be made on Saturdays, Sundays or public holidays. The delivery time mentioned on each product is achieved in almost all cases, i.e. 3 working days means an order placed on a Monday will generally be delivered on the Thursday of the same week. Next-day delivery is available for an additional payment, please see Accessories & Care. If an item is needed urgenty then please CONTACT us: purchasing next-day delivery doesn't always mean it will always be possible to make and post the same day.
10STERLING can't be responsible for an order not arriving on a particular day so we ask you please to order in good time if you need to have an item for a particular day.
Delivery outside the United Kingdom
Deliveries outside the UK will be handled by either Royal Mail AirsureTM or Royal Mail International Signed ForTM at an additional cost. These are shown at time of checkout. Delivery costs for country zones are different according the following regions:
- Europe Zone
- Rest of World Zone
Europe Zone Countries
|
Albania
Andorra Armenia Austria (EU) Azerbaijan Azores (EU) Balearic Islands (EU) Belarus Belgium (EU) Bosnia Herzegovina Bulgaria (EU) Canary Islands Corsica (EU) Croatia Cyprus (EU) Czech Republic (EU) Denmark (EU) Estonia (EU) Faroe Islands Finland (EU)
France (EU)
|
Georgia
Germany (EU)
Gibraltar (EU)
Greece (EU) Greenland Hungary (EU) Iceland Irish Republic (EU) Italy (EU) Kazakhstan Kosovo Kyrgyzstan Latvia (EU)
Liechtenstein Lithuania (EU) Luxembourg (EU) Macedonia Madeira (EU) Malta (EU) Moldova Monaco (EU)
Montenegro
|
Netherlands (EU)
Norway
Poland (EU) Portugal (EU) Romania (EU) Russia
San Marino
Serbia Slovakia (EU) Slovenia (EU) Spain (EU) Sweden (EU) Switzerland Tajikistan Turkey Turkmenistan Ukraine Uzbekistan Vatican City State |
Delivery will normally take up toan extra 5 working days to European destinations, excluding public holidays either in the UK or in the country of destination. The exact time between posting and delivery cannot be guaranteed by Royal Mail or its carriers. 10STERLING.com cannot be held responsible for an order not arriving on a particular day so we please ask you to order in good time if you need a purchase for a particular day.
Rest of World Zone Countries
Countries in this zone are all countries not in the Europe Zone. Delivery will normally take up to an extra 10 working days to Rest of World Zone countries excluding public holidays either in the UK or in the country of destination. The exact time between posting and delivery cannot be guaranteed by Royal Mail or its carriers. 10STERLING.com cannot be held responsible for an order not arriving on a particular day so we ask you please to order ahead in good time if you need to have a purchase for a particular day.
For orders outside the European Zone delays may be incurred if items are checked through your country’s Customs & Excise. You will be liable for any local customs duty, import taxes or costs due on your purchase. The decision as to whether or not your delivery goes through customs and you are charged is completely beyond the control of 10STERLING.com and is entirely at the discretion of your own government’s customs authority.
10STERLING will not be liable for any financial costs or time delays as a result of your delivery being examined by customs.
If you have any problems with an undelivered order please email us help@10STERLING.com and we'll look into your problem quickly.
